Rental Sales Agent (FTC 6 Months) - Avis Luxury Cars and Chauffeur Drive

Barloworld Automotive & Logistics - Cape Town, Western Cape

Closing date yi 7 ka December 2021

Sales Contract Company Facebook Schedule


  • To identify and satisfy customers' needs by conducting sales and services processes on the counter in order to exceed the customer's experience and expectations whilst ensuring the profitability of the company.


  • Matric
  • Code 08 unendorsed driver’s license

Skills & Competencies

  • Incumbent will be responsible for his / her own transport to and from work
  • Shift work
  • Must be well presented
  • Must have the ability to sell
  • Preference will be given to applicants with Operations and/or Wizard experience.


Fleet and Counter Product Planning:

  • Ensure each reservation has an allocated vehicle taking note of customer requests
  • Ensure adequate resources to cover deliveries and collections for the day
  • Ensure all counter products are made ready for rent and provision is made for additional requests

Rental Transactions:

  • Follow the rental process work instructions for the checkout process
  • Follow the rental process work instructions for the check in process
  • Follow the 6 step sales wheel on every check out to enhance the customer's experience and use of Avis Budget products and services


  • Modify rental agreements and capture rental information on Wizard to ensure the rental agreement is accurate for billing purposes
  • Batch all documentation according to work instruction on a daily basis
  • Ensure QCEs are completed accurately
  • Follow the lost property work instruction
  • Correctly complete damage reports and follow the accident, damage and report work instruction
  • Print and action all required Wizard reports as per process in Wizard Reports Work Instruction
  • Investigate and report any unresolved/suspicious matters on reports to Manager/Supervisor immediately
  • File all documents

Customer Rental Experience:

  • Follow the Breakdown and Accidents work instruction
  • Ensure that the customer is assisted in the event of a requested exchange, vehicle breakdown or theft
  • Constant communication with customer during the experience and ensure that the customer is satisfied after the experience
  • To provide any additional service to the customer during the rental period e.g. extensions, pricing, products etc.

Health, Safety and Security:

  • Workplace is kept in a neat and hygienic condition
  • All assets are secured according to procedure (Range: cash, keys, premises, documents, lost property)
  • Be aware of evacuation/fire plan
  • All concerns to be raised with Supervisor/Manager

Additional Information


  • Market Related