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Senior Clerk: East London Client Service Center

AVBOB - East London, Eastern Cape

Closing date ayichazwanga

Administration Full-Time Company Facebook Schedule

Regrettably, this position has been removed.

Purpose

  • Deliver excellent customer services to clients and making sure that we work efficiently, effectively and accurately, including processing daily requests within agreed time standards.
  • The Senior Clerk will be able to assist walk-in clients with enquiries on existing policies, policy payments, new policies and arranging funerals.

Requirements
  • Matric (Grade 12)
  • Category B FAIS Accredited
  • Marketing experience
  • 1-2 Years life assurance, preferably in policy maintenance/client services environment
  • 1-2 Years administrative experience
  • Clear ITC credit record
  • Clear criminal record
  • Where the consultant is not yet accredited, they need to be working under supervision with the appropriate contact in place and under supervision of an accredited Key Individual
Skills & Competencies
  • Computer literate and must be able to work under pressure
  • Good communication skills (English and two African languages)
  • Should be client friendly and service orientated
  • Listening and problem-solving skills
  • AVBOB Production system will be an advantage
  • Good communication, administration and time management skills
Responsibilities
  • Financial and Administrative Tasks
  • Handling of Petty Cash
  • Handle all fraud allegations/complaints
  • Monthly and weekly statistics report writing
  • Attend to administrative tasks as and when requested to do so by the Department Head
  • System Maintenance
  • Reports and Statistics
  • Risk Management
  • Cash Claims
  • Funeral Arrangements
  • New Policies
Additional Information
  • While we have tried to ensure the accuracy of the information, Salary Magazine cannot accept any responsibility or liability for any errors or omissions.
  • You should always check with the Job Center or employers directly to confirm the details are still accurate before applying.
  • If you need further help with this job or any other, please feel free to ask.
  • Best of luck with your job application!
Ref No
  • EL/CSC
Remuneration
  • Market Related
Centre
  • Client Service Center
Apply Online