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Graduate Programme
AVBOB - Various Areas, North West
Closing date ayichazwanga
Regrettably, this position has been removed.
Purpose
- AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2023/24, twelve months Internship Programme.
- You will be working for a company that is over 100 years old with strong values which are customer centric.
- You will have access to personal services through the employee assistance program and wellness programs.
- You will be working for an organization that values employee development and rewards excellent performance.
Requirements
- Financial Degree or
- Accounting/Economics Degree or
- BSc Information Systems or
- Marketing Management Degree or
- Business Administration Degree
Skills & Competencies
- Data Analytics
- Sales Experience is advantageous
- Customer Service experience advantageous
- Problem solving
- Resilient and able to work under pressure.
- Effective communication skills both written and verbal.
- Excellent customer service skills
- Team player
- Customer focused
- Communication
- Analytical
- Patience
Responsibilities
- Deliver a positive and professional client service experience to branch customers.
- Manage client inquiries at branches and documenting activities and outcomes.
- Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
- Provide clients with technical assistance on products and services offered by AVBOB Mutual.
- Build positive client relations by checking in regularly and following up on active processes.
- Maintain client records and documenting processes.
- Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
- Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
- Recommend product improvements based on client services feedback.
Additional Information
- While we have tried to ensure the accuracy of the information, Salary Magazine cannot accept any responsibility or liability for any errors or omissions.
- You should always check with the Job Center or employers directly to confirm the details are still accurate before applying.
- If you need further help with this job or any other, please feel free to ask.
- Best of luck with your job application!
Ref No
- MEMBERVALUEGRAD - NW
Remuneration
- Market Related
Centre
- Mafikeng
- Klerksdorp
- Potchefstroom