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Passenger Information Agent
Airports Company South Africa - East London, Eastern Cape
Closing date yi 10 ka April 2024
Regrettably, this position has been removed.
Purpose
- An exciting vacancy exists at King Phalo Airport for an experienced Passenger Information Agent within the Operations Management division.
Requirements
- Grade 12.
- 1-3 years Operational experience is recommended.
Skills & Competencies
- Problem Solving.
- Archiver.
- Diplomatic.
- Good verbal communication skills.
- Manages conflict.
- Plans work.
Responsibilities
- Proactively identify, resolve and escalate customers’ needs as and when required.
- Announce flights information.
- Participate in customer care projects and initiatives as and when required.
- Provide support to relevant stakeholders to ensure achievement of objectives.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organizational goals.
- Capture information for trending purposes.
- Identify and escalate any system related errors.
- Escalate repeated Operational non-compliance.
Additional Information
- While we have tried to ensure the accuracy of the information, Salary Magazine cannot accept any responsibility or liability for any errors or omissions.
- You should always check with the Job Center or employers directly to confirm the details are still accurate before applying.
- If you need further help with this job or any other, please feel free to ask.
- Best of luck with your job application!
Ref No
- 230000NK
Centre
- King Phalo Airport