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Passenger Information Agent

Airports Company South Africa - East London, Eastern Cape

Closing date yi 10 ka April 2024

Logistics Full-Time State-Owned Entity Facebook Schedule

Regrettably, this position has been removed.

Purpose

  • An exciting vacancy exists at King Phalo Airport for an experienced Passenger Information Agent within the Operations Management division.

Requirements
  • Grade 12.
  • 1-3 years Operational experience is recommended.
Skills & Competencies
  • Problem Solving.
  • Archiver.
  • Diplomatic.
  • Good verbal communication skills.
  • Manages conflict.
  • Plans work.
Responsibilities
  • Proactively identify, resolve and escalate customers’ needs as and when required.
  • Announce flights information.
  • Participate in customer care projects and initiatives as and when required.
  • Provide support to relevant stakeholders to ensure achievement of objectives.
  • Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organizational goals.
  • Capture information for trending purposes.
  • Identify and escalate any system related errors.
  • Escalate repeated Operational non-compliance.
Additional Information
  • While we have tried to ensure the accuracy of the information, Salary Magazine cannot accept any responsibility or liability for any errors or omissions.
  • You should always check with the Job Center or employers directly to confirm the details are still accurate before applying.
  • If you need further help with this job or any other, please feel free to ask.
  • Best of luck with your job application!
Ref No
  • 230000NK
Centre
  • King Phalo Airport