Purpose

• To ensure that all food production and operational processes adhere to the highest standards of food safety, hygiene, and quality by monitoring compliance with HACCP, FSSC 22000, and other relevant standards.
• The Quality Controller plays a critical role in maintaining product integrity, customer satisfaction, and regulatory compliance by conducting inspections, audits, and quality checks across the catering and food service operations.

Requirements

• Diploma or degree in Food Science, Food Technology, or related fields
• 2 years of food industry experience in quality assurance controller  preferably in Airline catering or FMCG environment.
• HACCP certification or HACCP/ISO / FSSC 22000 auditor’s certification.
• SAP system experience is advantageous
• Food Safety Management experience
• Computer literate: MS Office (Word, Excel, PowerPoint, Outlook).

Skills & Competencies

Knowledge and Skills

• Food Safety Standards
  • HACCP (Hazard Analysis and Critical Control Points)
  • FSSC 22000 (Food Safety System Certification)
  • ISO 14001:2015 (Environmental Management Systems)
• Risk identification and non-conformance analysis
• Knowledge of food safety laws and regulations
• Client-specific quality requirements
• Conducting audits and inspections
• Using testing equipment and data analysis tools
• Analytical Thinking
• Coaching and training new staff on food safety practices

Attributes

• Excellent communication skills (Verbal and Written)
• Strong problem-solving skills
• Strong organizational and planning abilities
• The ability to constantly perform well in a high-pressure and fast-paced environment.
• Precision in inspection and documentation
• Honest and ethical in reporting quality issues.
• Takes ownership of inspection outcomes and follows through on corrective actions and reporting.
• Pay attention to Detail

Responsibilities

• Continuously monitor and evaluate the processes of the business value chain to ensure adherence to organizational procedures,FSSC22000 Standards and customer specification/requirements.
• Provide advice to various internal stakeholders on how to address non conformances based on the relevant HACCP or ISO 2000 (FOOD SAFETY) standards.
• Monitor the implementation of corrective actions according to non-conformances raised to ensure adherence to HACCP (FSSC 22000) protocols.
• Train various internal/external stakeholders/service providers on HACCP/Hygiene processes and standards to ensure employees comply with the relevant standards.
• Complete quality record sheets report according to departmental procedures, standard and legislative requirements.
• Ensure that all records related to the quality (and food safety) management process are maintained according to the requirements of the various quality systems.
• Assist with quality audits when required to assess overall adherence to organizational and quality (food safety) systems standards.
• Accompany and monitor external service providers to ensure adherence to quality standards or service level agreements.
• Monitor the working environment to identify possible risks that could impact on quality standards and recommend appropriate actions.
• Sampling for micro-analysis process to determine the effectiveness of quality systems.
• Maintenance of ISO 14001, ISO 45001 (remove), and FSSC 22000 certification and surveillance.
• Ensure legal compliance with the Occupational Health & Safety Act, Environmental regulations, and Food Safety laws.
• Adhere to all aspects of Security, SHEQ, HACCP (FSSC 22000) and operational policies and procedures.
• Manage document control, risk registers, legal registers, and policy compliance.
• Assist in all internal and external SHEQ audit programs.
• Ensure audit findings are tracked, analyzed, and resolved.
• Promote continuous improvement through data analysis and stakeholder engagement.
• Ensure provision of accurate and credible data and management information for efficient and agile decision-making
• Ensure that appropriate systems are implemented to conduct high level executive reporting, 

Additional Information

• We are committed to Employment Equity when recruiting internally and externally.
• It is company policy to promote from within wherever possible.
• Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

Ref No

• SAA260526-1