Compliance and Control Officer

Servest Careers - Midrand, Johannesburg, Gauteng

Full-Time

Overview

SERVEST SECURITY, A DIVISION OF SERVEST HAS A VACANCY FOR A COMPLIANCE AND CONTROL OFFICER REPORTING TO THE SPECIALISED SERVICES TEAM LEADER. MUST HAVE A MINIMUM OF 5 YEARS SECURITY INDUSTRY EXPERIENCE.

Duties and Responsibilities

Work closely with stakeholders to ensure compliance to internal and client controls Offer support in the co-ordination of audits, surveys and reviews Developing and implementing compliance test programs and checklists Conduct compliance tests, issue and discuss results of tests with responsible managers and staff Follow-up on non-compliances to ensure corrective action is taken Evaluate the effectiveness and efficiency of operations and promoting continuous improvement Review processes to ascertain extent to which results are consistent with goals and objectives and are performed as intended In charge of managing, monitoring and reporting on the quality, health and safety with an emphasis on measuring systems in place with adequacy and relevancy of measurement parameters Provide SHEQ guidelines to client sites Test any proposed modifications to establish its compliance with customer standards Establish and maintain dialogue with managers and client to ensure good relations with relevant stakeholders Report on variances on a monthly basis and compile required reports Monitor major and critical risk issues, aid with the closure of risk and audit remediation and verify effective closure if done by business. If responsible for the closure of treatment action, inform the regional second level risk function for verification Co-ordinate and be the liaison between operations and internal SHEQ role-players Implement policies and procedure designed to mitigate exposure and enhance compliance activities Understanding and ensuring compliance of all company and regulatory policies and procedures related to SHRQ are implemented consistently and that any & all changes are communicated in a timely and effective manner Raise compliance awareness through toolbox talks and briefings, delivering training where necessary to support and develop capability Co-ordination of the team; records; reports; 24hour communication with contract manager, client; sites; supervisors and managers as well as incident management Ensure compliance whether statutory, contractual and company regulations and processes Enforcing and updating client SOPs Compile and complete all necessary administrative paperwork required on sites e.g. site files Prompt resolution of customer complaints Manage, observe, inspect and monitor administration which includes – day to day admin; job card administration; shift schedules; leave & pay queries; vehicle administration Keep abreast with regulatory and industry standards Conduct internal and external meetings

Minimum Requirements

Grade 12 Minimum 5 years in the Security Industry; would be beneficial to have Intervention, Riot and Crowd control experience Experience in SHEQ and administrative support will be beneficial Proven experience in supporting the delivery of a security service Experience in the field of customer relationship management will be beneficial Strong analytical ability Computer literacy particularly MS Office specifically Excel Excellent communication skills – written and verbal Ability to interact with internal and external stakeholders Sound planning and organizational ability Energetic and capable of working independently Must have the necessary coping mechanisms to work under pressure