Santam Underwriting Clerk Illovo, Johannesburg

Closing date ayichazwanga

Purpose

  • Underwriting of new and renewal Collective schemes business (residential and commercial sectional title schemes/property owners associations).
  • Communication with internal and external stakeholders.
  • Address and resolve client / broker enquiries.
  • Understand and interpret different instructions received, example endorsement requests.

Requirements

  • Grade 12 or equivalent qualification.
  • Experience in an insurance environment.
  • FAIS accreditations advantageous.
  • Commercial Policy knowledge.

Skills & Competencies

Knowledge and Skills

  • Ability to function independently and under pressure.
  • Deadline driven.
  • High attention to detail.
  • Computer literacy skills.
  • Data processing and numerical skills.
  • Conflict resolution.
  • Excellent interpersonal and communication skills with the ability to interact effectively with all levels of stake holders and maintain confidentiality.
  • Assertiveness.
  • Proactive/ability to use own initiative/innovative.
  • Effective time management skills.
  • Teamwork.
  • Process thinking.

Behavioural Competencies

  • Deciding and initiating action.
  • Working with and leading people.
  • Relating and networking.
  • Persuading and influencing.
  • Presenting and communicating information.
  • Learning and researching.
  • Coping with pressures and setback.
  • Achieving personal work goals and objectives.
  • Logical and analytical thinking.
  • Flexibility and adaptability to change.

Responsibilities

  • Client/ Broker interaction.
  • Capture and administer client data.
  • Capture new policies on Kindle system.
  • Adherence to TCF and POPI regulations.
  • Address and resolve enquiries from internal and external stakeholders.
  • Maintain relationships and communication between internal and external stakeholders.
  • Compliance adherence.
  • Service lever agreement adherence.
  • Maintain individual targets as agreed.
Lomsebenzi ufakwe ngu Tebuho Moshoeshoe nge 8 ka November 2019

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