Lo msebenzi uphelelwe. Closing date yawo ibi nge 16 ka May 2022.

IT Business Consultant - Retail Sales & CRM

Mercedes-Benz South Africa - Zwartkop, Centurion, Gauteng

Full-Time | IT

Closing date yi 16 ka May 2022

Mercedes-Benz South Africa IT Business Consultant - Retail Sales & CRM Zwartkop, Centurion


  • Provide IT solutions and support through analytical, conceptual and creative tasks.
  • To help the business manage, change and plan for the future, and achieve business goals and targets, in line with local, global and legislative requirements.
  • To ensure the maintenance and implementation of enhancements and projects, relating to relevant Retail Sales & CRM processes and customer requirements.
  • Assist Service Desk with Issue Resolution.
  • Action all tasks in compliance with the Company's Culture Statement, Integrity & Anti Bribery Codes, Conflict of Interest Policy & S.H.E.Q. requirements and to perform delegated S.H.E.Q. tasks and duties and to inform superiors about deviations.
  • All activities will be done in compliance with the Company's Integrity Code and other relevant policies.


  • Matric +3 years relevant IT Qualification (Recommended)
  • ITIL V3 (or higher) Foundation Certificate (advantageous)
  • 3-5 years' relevant experience

Skills & Competencies

  • MBSA specific sales (New Business Model / direct Retail Sales) and CRM processes
  • Application related technology (Autoline)
  • Automotive business and systems processes
  • Leads management processes


  • End-customer focus: All actions / intentions must be with end customer interest in mind
  • Product visionary, innovation and continuous improvement: Business value-add using IT solutions
  • Governance: FCPA - and SOX process adherence, measured by the outcome of audit results
  • Area accountability (demand, development, projects, support): Alignment with business partner expectation(s). Support must be within SLA
  • Testing, training communication: Co-ordination of testing and training, related communication
  • Governance: FCPA and SOX Adherence and outcome of Audit Results Awareness and implementation of DIS-F security goals

Additional Information

  • Mercedes-Benz Southern Africa is proud to be an equal opportunity employer.
  • All qualified applicants will be considered; however, the following will apply:
  • Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
  • Division’s Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.
  • Code of good practice on the employment of people with disabilities.
  • Only applications submitted online www.daimler.com/career will be considered.
  • Applications sent by email WILL NOT be considered.
  • Email address provided for query purposes only.
  • For an optimal selection process, please attach all relevant documents.


Lo msebenzi uphelelwe. Closing date yawo ibi nge 16 ka May 2022.

Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 11 ka May 2022