Sales Agent

Employer: MediHelp Ndawoni: Pretoria Province: Gauteng

Unjani: Full-Time Ngowantoni: Sales

MediHelp Sales Agent Pretoria


  • Suitable candidates who do not meet the fit and proper requirements, will receive support from Medihelp to meet these requirements, provided that they achieve specific interim milestones.
  • These milestones are:
  • Successful completion of the Regulatory Examination (RE5), Class of Business training and Product specific training after six months of service in the position; and
  • Successful completion of a two-year supervision programme.
  • Should candidates fail to achieve the necessary milestones, their service will be terminated in terms of Medihelp’s Labour Relations Policy.


  • Grade 12.
  • FAIS compliant certificate with a minimum value of 120 credits.
  • Two years’ applicable experience in a call centre or sales environment.
  • *Fit and proper requirements in terms of the FAIS legislation.

Skills & Competencies

Knowledge of the following:

  • Medical Schemes Act;
  • FAIS legislation;
  • Scheme’s Rules and benefit options; and
  • Sales and marketing principles.
  • Computer literate in MS Office.

Must possess the following skills:

  • Good verbal and written English communication skills as well as proficiency in understanding Afrikaans spoken and written communication ;
  • Able to function well under pressure;
  • Able to handle conflict;
  • Good interpersonal relations; and
  • Customer focus.


  • Responsible to convert lead into deals/sales.
  • Provide accurate Medihelp product information to all potential clients.
  • Offer solutions/give advice based on potential client’s needs.
  • Ensure accurate completion of applications the first time.
  • Answer inbound calls and make required outbound calls.
  • Take ownership of all telephonic queries.
  • Capture and maintain accurate details and statistics of all queries.
  • Adhere to compliance principles.
Lomsebenzi ufakwe ngu Siseko Gwegwe nge 21 ka May 2020