IsoMetrix Customer Success Consultant Fourways, Johannesburg
Closing date yi 13 ka March 2020
- Provide software support to live clients.
- Grade 12
- Minimum 5 years’ experience in Software support
- Logging of support calls via internal system
- Call classification
- Replication of issues
- Customer fixes and liaison
- Monitoring Support Dashboard and escalating issues as they arise
- Process and system improvement in conjunction with Team Lead, Customer Services Manager and Account Managers.
- Mobile application support
Experience / training that would be an advantage:
- An IT related qualification.
- Exposure to QlikView and / or web based software.
- Exposure to IsoMetrix and / or integrated risk management.
Lomsebenzi ufakwe ngu Tebuho Moshoeshoe nge 14 ka February 2020