Travel Consultant
Industrial Development Corporation - Sandton, Johannesburg, Gauteng
Full-Time | Travel
Closing date yi 6 ka July 2022
Purpose
- To provide a proficient, professional, proactive and effective travel service to IDC and its subsidiary travellers located in the various Head Office and Regional offices of the respective organization.
Requirements
- Diploma in Travel and Tourism
- Accredited Travel & Tourism Certificate
- Bachelor's Degree in Travel and Tourism will be an added advantage
- 3 - 5 years of corporate travel consulting experience, in all aspects of travel and related services
- Ticketing knowledge – including re-issue, re-routing, revalidations etc.
- Handle domestic flights, car, hotel, and transfer bookings
- Proficient in required systems particularly Amadeus, TravelIT (Online Travel Booking System); SAP and MS Office
Skills & Competencies
- Planning, Organising and Prioritising
- Customer service and client relationship management
- Detail orientation and analytic
- Time management skills
- Excellent oral and written communication skills
- Problem solving skills
- Negotiating and influencing skills
- Able to work under pressure in fast pace busy environment
Responsibilities
- Handle all aspects of local travel for travellers
- Provide literature and information to clients concerning local, accommodation, fares and travel regulations
- Discuss client requirements and advise on suitable options
- Plan, prepare and cost itineraries (travel plans) for clients
- Make air travel, accommodation, car hire, group bookings, conference, meetings and related bookings
- Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements
- Obtain necessary required travel authorizations prior to issuing travel documentation
- Issue air travel tickets, accommodation and car hire vouchers and all relevant documentation (in line with the company’s travel policy and procedures)
- Collect payments and maintain records of transactions
- Assist with changes to travel arrangements and bookings where required
- Filing of travel documentation and maintaining records, traveller profiles etc.
- Support clients with understanding, awareness and utilisation of the various airline loyalty programmes
- Effectively research travel options and related information
Additional Information
- As our entity (IDC) Provides financing & funding, the need to ensure trust, honesty and integrity in all financial & non-financial activities must be above reproach
Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 15 ka June 2022