Travel Consultant

Industrial Development Corporation - Sandton, Johannesburg, Gauteng

Full-Time | Travel

Closing date yi 6 ka July 2022

Purpose

  • To provide a proficient, professional, proactive and effective travel service to IDC and its subsidiary travellers located in the various Head Office and Regional offices of the respective organization.

Requirements

  • Diploma in Travel and Tourism
  • Accredited Travel & Tourism Certificate
  • Bachelor's Degree in Travel and Tourism will be an added advantage
  • 3 - 5 years of corporate travel consulting experience, in all aspects of travel and related services
  • Ticketing knowledge – including re-issue, re-routing, revalidations etc.
  • Handle domestic flights, car, hotel, and transfer bookings
  • Proficient in required systems particularly Amadeus, TravelIT (Online Travel Booking System); SAP and MS Office

Skills & Competencies

  • Planning, Organising and Prioritising
  • Customer service and client relationship management
  • Detail orientation and analytic
  • Time management skills
  • Excellent oral and written communication skills
  • Problem solving skills
  • Negotiating and influencing skills
  • Able to work under pressure in fast pace busy environment

Responsibilities

  • Handle all aspects of local travel for travellers
  • Provide literature and information to clients concerning local, accommodation, fares and travel regulations
  • Discuss client requirements and advise on suitable options
  • Plan, prepare and cost itineraries (travel plans) for clients
  • Make air travel, accommodation, car hire, group bookings, conference, meetings and related bookings
  • Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements
  • Obtain necessary required travel authorizations prior to issuing travel documentation
  • Issue air travel tickets, accommodation and car hire vouchers and all relevant documentation (in line with the company’s travel policy and procedures)
  • Collect payments and maintain records of transactions
  • Assist with changes to travel arrangements and bookings where required
  • Filing of travel documentation and maintaining records, traveller profiles etc.
  • Support clients with understanding, awareness and utilisation of the various airline loyalty programmes
  • Effectively research travel options and related information

Additional Information

  • As our entity (IDC) Provides financing & funding, the need to ensure trust, honesty and integrity in all financial & non-financial activities must be above reproach
Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 15 ka June 2022