Lomsebenzi has expired. Either closing date yawo idlulile okanye if ubungena closing date ixesha lawo lidlulile nalo. Thina imisebenzi engena closing date siyigcina intsuku ezisixhenxe.

Senior Administrative Officer

Department of Home Affairs - Pretoria, Gauteng

Full-Time | Government

Closing date yi 11 ka December 2020

Department of Home Affairs Senior Administrative Officer Pretoria


  • A 3 year tertiary qualification in Public administration or related qualification at an NQF level 6 as recognized by SAQA
  • 2 years’ experience in an administrative/ line function position will be an advantage
  • A valid drivers’ license, willingness to travel extensively and working extended hours is essential

Skills & Competencies

  • Basic Knowledge of the South African Constitution
  • Basic Application of Citizenship Act of 1995
  • Application of procedural manuals
  • Completed training on fingerprint identification and classification presented by DHA will be an added advantage
  • Course in the classification and identification of fingerprints would be an advantage
  • Basic knowledge of Departmental legislations and prescripts
  • Basic understanding of departmental legislation and Human Resources legislation and prescripts
  • Basic knowledge of the Public Service Regulations Act
  • Proven customer focus
  • Time management (Commitment to meeting deadlines)
  • Honesty and integrity
  • Basic computer literacy
  • Administration skills
  • Operation of machinery
  • Numeracy and analytical skills
  • Statistical skills


  • Supervise the daily operation of the Unit
  • Ensure the effective administration of matters relating to the process of determination and regulation of South African Citizenship
  • Oversee the administration of document management processes and systems
  • Monitor delivery of service to internal service level standards and targets
  • Monitor service bottlenecks, trends and errors and take corrective action
  • Monitor delivery and assist staff where service levels are not being met
  • Ensure processes are executed according to Standard Operating Procedures
  • Produce quality reports regarding turnaround times, documents processed and error rates
  • Implement quality assurance measures to ensure quality of service delivery
  • Manage records/documentation according to Departmental requirements
  • Deal with non-standard requests and issues from staff in the execution of their duties
  • Allocate work to staff members and monitor their progress against daily targets or goals
  • Perform end of day duties to ensure effective reporting, identification of issues and capturing of performance statistics
  • Identify challenges in operation (capacity, training, bottlenecks) and make suggestions to Superiors
  • Develop and implementation of policy and procedure, directive acts and regulations
  • Develop and review communications policies and code of practice for the directorate
  • Implement governance processes, frameworks and procedures
  • Ensure compliance with all audit requirements, quality and risk management frameworks, standards and procedures
  • Monitor and ensure compliance with legislation, regulations and Departmental policies and procedures
  • Plan the production of annual reports in line with corporate strategy
  • Manage physical and human resources
  • Monitor and report on the utilization of equipment
  • Co-ordinate memorandum of understanding, service level agreements and expenditure review
  • Ensure capacity and development of staff
  • Enhance and maintain employee motivation and cultivate a culture of performance management
  • Ensure that the Division is adequately staffed
  • Evaluate and monitor performance and appraisal of employees

Additional Information

  • Quoting the relevant reference number, direct your comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, copies of qualifications, ID and drivers’ license where applicable, together with an Application for Employment Form (Z.83), obtainable from any Public Service department or at www.gov.za, by the closing date.

Ref No

  • HRMC 52/20/3


  • A basic salary of R316 791 to R373 167 per annum (Level 8).
  • In addition, a range of competitive benefits are offered.


  • Mr SCL Dlamini, Tel No: (012) 402 2010

Application Form

Download Full Vacancy

Lomsebenzi has expired. Either closing date yawo idlulile okanye if ubungena closing date ixesha lawo lidlulile nalo. Thina imisebenzi engena closing date siyigcina intsuku ezisixhenxe.

Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 1 ka December 2020