Lo msebenzi uphelelwe. Closing date yawo ibi nge 20th ka December 2021.

Claims Processors X10

Department of Employment and Labour - Various Areas, Gauteng

Full-Time | Government

Closing date yi 20th ka December 2021

Department of Employment and Labour Claims Processors X10 Various Areas


  • It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.


  1. Labour Centre: Pretoria: (X3 posts)
  2. Labour Centre: Mamelodi: (X1 post)
  3. Labour Centre: Vereeniging (X1 post)
  4. Labour Centre: Soshanguve: (X1 post)
  5. Labour Centre: Kempton Park: (X1 post)
  6. Labour Centre: Johannesburg: (X3 posts)


  • Grade 12 certificate and three years (3) tertiary qualification degree/ diploma in Public Management/ Administration/ Social Science/ OHS/ Finance/ HRM is required.
  • 1-2 years’ experience on compensation and medical claims processing.

Skills & Competencies

  • DoL and Compensation Fund objectives and business functions
  • Directorate or sub-directorate goals and performance requirements
  • Compensation Fund Services
  • Compensation Fund Value Chain and Business processes
  • Relevant Fund policies, procedure and processes
  • Human Anatomy/ Biology
  • Medical terminology,
  • Stakeholders and customers
  • Customer Service (Batho Pele Principles)
  • Fund Values
  • IT Operating Systems
  • Risk Awareness
  • Technical knowledge
  • COIDA Act
  • Regulations and Policies
  • DPSA guidelines on COID
  • COIDA tariffs
  • Technical Knowledge
  • Required Technical Proficiency
  • Business Writing Skills
  • Required IT Skills
  • Fund IT Operating Systems
  • Data Capturing
  • Data and records management
  • Telephone Skills


  • Handle claims registration documentation.
  • Prepare for adjudication (claims processing).
  • Prepare for medical claims processing.
  • Render administrative duties.

Additional Information

  • All attachments for on line application must including Z83 be in PDF and in one (1) file, indicate the correct job title and the reference number of the post on the subject line of your email.
  • Use the correct email address associated with the post.
  • Failure to do so, your application will be disqualified.
  • Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents.
  • Received applications using the incorrect application for employment (old Z83) will not be considered.
  • Each application for employment form must be fully completed, duly signed and initialled by the applicant.
  • Failure to sign this form may lead to disqualification of the application during the selection process.
  • A recently updated comprehensive CV as well as copies of all qualification academic transcripts including Senior Certificate, IDdocument and a Driver’s license where applicable should accompany a fully completed, initialled and signed new form Z83.
  • Applicants must submit copies of qualifications, ID document and other relevant documents as indicated.
  • Such copies need not be certified when applying for a post.
  • The communication from the HR of the Department regarding the requirements of the certified documents will be limited to shortlisted candidates.
  • Therefore, only shortlisted candidates for the post will be required to submit certified documents on or before the day of the interview following the communication from HR.
  • Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications.
  • Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA).
  • Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered.
  • The Department does not accept applications via fax.
  • Failure to submit all the requested documents will result in the application not being considered.
  • Correspondence will be limited to short-listed candidates only.
  • If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
  • Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
  • The Department reserves the right not to make any appointment(s) to the above post.

Ref No

  1. Labour Centre: Pretoria: Ref No: HR 4/4/4/07/05
  2. Labour Centre: Mamelodi: Ref No: HR 4/4/4/07/06
  3. Labour Centre: Vereeniging Ref No: HR 4/4/4/07/07
  4. Labour Centre: Soshanguve: Ref No: HR 4/4/4/07/08
  5. Labour Centre: Kempton Park: Ref No: HR 4/4/4/07/09
  6. Labour Centre: Johannesburg: Ref No HR4/4/4/07/10


  • R211 713 per annum


  • Mr SS Mdluli/Dr V Mabudusha, Tel No: (012) 319 1933

Application Form

Download Full Vacancy

For Attention

  • Sub-directorate: Human Resources Management, Provincial Office: Gauteng

Apply nge Email

Lo msebenzi uphelelwe. Closing date yawo ibi nge 20th ka December 2021.

Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 5 ka December 2021