Damelin Debtors Clerk Menlyn, Pretoria

Closing date yi 15 ka October 2019

Purpose

  • Achieves financial objectives
  • Maintains professional and technical knowledge
  • Provides reports
  • Maintains rapport with stakeholders, including but not limited regulatory bodies
  • Prepares reports
  • Solves problems
  • Maintains professional knowledge
  • Contributes to the team effort
  • Maintains quality service

Requirements

  • Matric qualification
  • A finance related qualification (Accounts/Bookkeeping) would be an added advantage
  • 1-2 years relevant experience in a similar role is a must
  • Proficient in MS Word and Excel
  • Ability to work under pressure
  • Excellent Communication Skills
  • Honest and reliable individual

Skills & Competencies

  • Customer service orientated
  • Problem solving
  • Communication skills
  • Relationship building
  • Confident

Responsibilities

  • Mails form letters to customers to encourage payment of delinquent accounts.
  • Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
  • Notifies credit department if customer fails to respond. 
  • Contacts delinquent account customers in person. 
  • Records information about financial status of customer and status of collection efforts.
  • Orders repossession or service disconnection, or turns over account to attorney.
  • Sorts and files correspondence.
  • Grants extensions of payment arrangement.
  • Traces customer.
  • Liaison with query assistant
Lomsebenzi ufakwe ngu Tebuho Moshoeshoe nge 8 ka October 2019