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Asset Field Agent

Blue Label Telecoms - Johannesburg, Gauteng

Full-Time | Sales

Closing date yi 17 ka November 2019

Purpose

  • The role entails the collection of BLD devices which are no longer trading as per their contractual requirements by walking the streets.

Requirements

  • Matric

Skills & Competencies

Competencies / Behaviour

Action Planning

  • Works under supervision at an elementary level to develop appropriate plans or perform necessary actions based on recommendations and requirements.

Reporting

  • Works under supervision at an elementary level to create relevant, lucid and effective reports.

Behavioural attributes

Communicates effectively

  • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements.
  • Promptly shares relevant information with the right amount of detail.

Customer focus

  • Builds strong customer relationships and delivers customer-centric solutions.
  • For example, is interested in customer needs, learns customer requirements, and delivers effectively.
  • Responds promptly to customer requests; secures the support of others to resolve the issues.

Action oriented

  • Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight.

Responsibilities

Collection Of Devices

  • Tasked to travel to spaza stores that are not trading as per their contractual requirements and uplift devices from said merchants.
  • Collection of BLD devices which are no longer trading as per their contractual requirements by walking the streets.

Post Activation Support

  • The asset field agent is required to ensure the safeguarding of BLD’s assets within his / her possession at any given point, and ensure the accuracy of data with regards to device upliftment within merchants
  • Completion of tracking documents and the use of available reporting
  • Post device collection – Ensure upliftment process is adhered too as well as all supporting documentation is completed and submitted
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Plan and prioritise, demonstrating abilities to manage demands

Self-Management

  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Demonstrate consistent application of internal procedures
  • Plan and prioritise, demonstrating abilities to manage competing demands

Additional Information

  • The asset field agent will be required to deliver on a specific collection rate per day.
  • The asset field agent will endeavour not to act in any way that can harm Blue Label Distribution.
Lomsebenzi ufakwe ngu Tebuho Moshoeshoe nge 7 ka November 2019