Quality Improvement Mentor

TB HIV Care - East London, Eastern Cape


TB HIV Care (THC), in existence since 1929, is an internationally recognised non-profit organisation. We provide health care services throughout South Africa to both the general population and communities at increased risk for HIV and TB, including adolescent girls and young women, sex workers and people who use drugs. THC provides a stimulating work environment and the opportunity to work with leaders in the field of HIV and TB prevention and care. Our work culture is adapted to the constantly-evolving South African health care environment and will suit solution-driven team players interested in opportunities for career development while working to connect people with care Purpose of the position: Provides on-site and hands on Quality Improvement (QI) coaching to partner staff and frontline facility QI teams, as well as health department programme managers and clinic supervisors (where appropriate). Assists in the coordination and management of all QI projects within the Department of Health programmes supported by THC. In consultation with the Quality Improvement Advisor is responsible for the training, direction, coordination, and evaluation of the CQI programme. Receives guidance and support from, and works closely with the district clinical and QI Advisor.


• Contribute to the development and execution of multi-facility Quality Improvement (QI) projects with QI leads in order to improve health systems and patient care • Conduct (QI) site visit scheduling, coordination and oversight • Support facilities to put together QI teams that address Maternal and Child, TB, HIV and general CLI gaps • Mentor and support DoH Professional Nurses in QI • Mentor and support clinic supervisors and facility-based QI teams to conduct QI interventions towards achieving the multi-facility QI project aims • Using prescribed data tools to track progress within and across project facilities including collecting TIER.net, DHIS or ETR data at centre or sub-district level • Assisting Clinical and QI technical lead with teaching and mentoring including co-facilitate QI Learning Sessions quarterly • Facilitate initiation of projects aimed at improving TLD initiation and transition, Index Testing Services, viral load monitoring and management and decanting • Identify and document best practises and share among facilities, using cluster and peer learning approach. • Documenting QI success stories (and interesting failures to demonstrate QI methodology) • Making sure all facilities have current and relevant QI tools and run charts on the wall • Developing QI capacity among sub-district health department staff (e.g. programme managers and clinic supervisors where requested), THCA and partner staff • Continual self-development and keeping up to date with latest developments in the field • Conducting ongoing feed-back session with THC Managers • Develop, lead, monitor and report on project related to health information strengthening, including uLTF, LTF, HPRS, TIER.Net HTS module utilisation.


• Diploma or Bachelors or Honours Degree in Primary Health Care • Postgraduate qualification in Nursing Education • Registration with the South African Nursing Council as a Professional Nurse • 2 years experience in using health systems improvement methodology • 2 years knowledge and experience of TB and HIV management • Valid Code 08 Drivers licence • Proficiency in Microsoft Office package • Ability to communicate in IsiXhosa and English or another South African language • Valid code 08 driver’s licence • Clear criminal record