Field Support Engineer II (East London)

Shoprite Group - East London, Eastern Cape

Full-Time

Purpose of the Job

The Shoprite Group of Companies has an opening for a Field Support Engineer II. This role ensures continuous IT infrastructure service delivery for IT users through timely installations and resolving issues. The successful incumbent will be responsible for; Incident management of end-user store devices, set-up, configuration and installation of end point devices, i.e desktops and POS. As well as management of infrastructure vendors, i.e cabling, UPS, Voice, Data, end point installations and management of the new store opening process.