Receptionist
Intercare Group - Summerstrand, Gqeberha, Eastern Cape
Full-Time | Reception
Closing date yi 28 ka January 2022
Purpose
- Intercare Summerstrand Medical Centre situated in Port Elizabeth (Gqeberha) seeks to recruit for a Receptionist.
- The focus of this position is to provide professional customer service by facilitating the patient administration process.
Requirements
- Grade 12
- Administrative experience
- Previous Experience in a customer focused service environment will be advantageous
Skills & Competencies
- Computer proficiency (MS Office)
Responsibilities
- Provide efficient and professional telephone services.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Direct all customers to the appropriate location, services and appropriate professional.
- Ensure patient confidentiality at all times.
- Ensure that the reception area is always neat and tidy.
- To refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
Additional Information
- Intercare is an equal opportunity employer and people with disabilities are encouraged to apply.
- Intercare encourages and supports Covid-19 vaccinations and job applicants are required to submit proof of their vaccination status.
Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 15 ka January 2022