Branch Administrator

Blue Label Telecoms - Gqeberha, Eastern Cape

Full-Time | Administration

Closing date yi 24th ka May 2022

Blue Label Telecoms Branch Administrator Gqeberha


  • The incumbent is responsible for executing and supporting the administrative function for the regional teams.
  • This includes, but is not limited to, effectively managing and updating various systems and databases, contributing to stock control, overseeing document sign off processes as well as general office administration.



  • Matric
  • 5 years Secretarial and/or Administration Experience

Skills & Competencies

  • Ensures Accountability
  • Plans and Aligns
  • Collaborates
  • Communicates Effectively
  • Verbal Communication
  • Computer Skills


  • Answer the regional office landline phone
  • Assist walk in customers with device and or account issues
  • Attend to the courier that delivers/picks up daily
  • Assist/escalate and resolve admin queries
  • Assist sales and tech staff with customer queries while they are in the filed - i.e. extract invoices, process credits, contact CIC for voucher queries, credit notes etc.
  • Logging of technical call outs
  • Extracting customer invoices for phone in customers
  • Stock receipt and dispatch
  • Phoning of non-physical serviced sites when sales staff are on annual or sick leave and are not able to “catch up” the calls
  • Paper roll management – daily distribution to field staff and record keeping in order to submit the required monthly paper roll stock on hand count to H/O
  • First aid respondent, require an office based first aider as all other staff are field base
  • Daily Adhoc reports for GM i.e. contacting sales team for non-trading Spar sites and consolidate and send to KAM, receipt of pictures form field staff and collation of POS installation presentations, general feedback reports that GM requires
  • POS management – receipt and management, redistribution to East London office and Garden Route Hub in line with quantity requirements, repack and courier (posters, wobblers, till talkers etc.)
  • Make contact and provide feedback on overdue accounts
  • General office cleanliness i.e. oversee rubbish is removed weekly, liaise with Landlord on any
  • Maintenance issues, monthly grocery list to GM and alert of shortage of office consumables, i.e. coffee, milk etc.
  • Stationary stock levels maintained i.e. paper, printer toner, envelopes, pens, notepads etc. and order to maintain stock levels as well as printer monthly readings to vendor

Additional Information

  • Basic Microsoft Word/Excel/Outlook/PowerPoint
Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 13 ka May 2022